Refund & Cancellation Policy

1. Try before you buy.

Every student can use the free plan before paying, so you can judge the Service first.

2. Plans and cancellation

2.1 Premium plans (1, 3, 6 or 12 months) are one-time payments for a fixed period. They do not renew automatically, so there is nothing to cancel to avoid a future charge. When a plan ends, your account returns to the free plan with all your progress kept.

2.2 To stop using a plan early, see section 3 for refunds.

3. Refunds on a new purchase (cooling-off)

You can ask for a full refund within 3 days of your first purchase of a plan, provided you have used no more than 2 premium mock tests and 5 premium practice sessions in that time. This is to let you change your mind, not to let the full plan be used and then refunded.

4. Buying again or a longer plan

4.1 Apart from an upgrade under 4.2, if you buy a new plan while one is still active, the new period starts when the current one ends.

4.2 Upgrading within 7 days. If you move to a longer plan within 7 days of buying your current plan, two-thirds of what you paid for the current plan (rounded down to the nearest rupee) is taken off the price of the longer plan. The longer plan then replaces your current one and runs for its full length plus 7 extra days, counted from the day you bought the original plan. For example: you buy 1 month for ₹299 and upgrade to 6 months (₹999) on day 4 — you pay ₹800, and your plan runs for 6 months and 7 days from your original purchase. This adjustment takes the place of any refund of the original plan, and each purchase can be upgraded this way once.

5. Always refunded

• Duplicate charges for the same purchase.
• Failed transactions where money left your account but your plan was not activated (these are usually reversed automatically by your bank or our payment partner within 5–7 working days; if not, we refund them).
• A paid plan we terminate or materially reduce without any breach by you (pro-rata for the unused period — see the Terms).

6. Not refunded

• Requests outside the windows above, or after the usage limits in section 3.
• Accounts suspended or terminated for a serious breach of the Terms (for example, account sharing or distributing our content).
• Changes to an exam's date, pattern or cancellation by the exam body.

7. How to request

Write to billing@nursingvidyarthi.com or use the contact form with your registered mobile number, the payment date and the transaction reference. We will confirm receipt within 2 working days and decide within 5 working days.

8. How refunds are paid

Approved refunds go back to the original payment method. We initiate them within 5 working days of approval; your bank may take a further 5–10 working days to show the credit. Your premium access ends when the refund is processed.

9. Contact

— billing@nursingvidyarthi.com · 1, Govindpura, Gokul Nagar, Kalwar Road, Jhotwara, Jaipur, Rajasthan 302012